The PMAM Data Center meets every critical security requirement: physical security, operational security, and system security.

Physical security measures ensure that the data center is locked down and only logged access allowed to servers and network components.

Operational security enforces documented business processes that minimize error and limit information access.

System security protects against network intrusion with a stout firewall and advanced anti-virus systems.

PMAM CRM is hosted at our world-class data center and built to exceed all US standards for data security and integrity. The center is compliant with regulations under Sarbanes-Oxley, HIPAA, Gramm-Leach-Billey, and Federal Rules 26 and 34.

We guarantee 99.5% uptime, excluding scheduled maintenance, and reliable system response times. Our two customer support facilities are located 12 time zones apart to enable 24-hour service capability.

The PMAM team comprises nearly 100 highly-trained information technology and customer service professionals, including subject matter experts on CRM applications, software development, and network architecture.

Employees are selected for their attitude and helpfulness as much as for their technical expertise.

Service delivery adheres to a disciplined and documented methodology that includes a responsive escalation process to ensure prompt resolution to every customer problem.